Domestic return process
By filling in the retrun form on the receipt completely, you can return your purchase with its delivery package and receipt (and accessories if there are any) for free.
After the arrival of the returned items, a notifications email is sent. Return process is completed within 14 days of the items' arrival date.
You can return your unworn online purchases (underwear, personal care, swimwear and evening dress categories are excluded) in sellable condition without removing their price tags within 14 days from the purchase date. If they are in their original packages with their price tags on and are unworn or unused, you can return products from the underwear, personal care or evening dress categories within 24 hours.